This Kuwaiti client found our website through Google search and sent us an inquiry. Through communication, we learned that the customer had bought SNF powder in China before, so he had a better understanding of the Chinese water reducer market.
After understanding the customer’s needs clearly, we made the first SNF quotation. The customer said that he could accept our FOB price. However, due to the increase in ocean freight, the customer could not accept the CIF price. After comprehensive consideration, the customer decided to postpone the purchase, hoping that the ocean freight could be reduced. We always pay attention to the dynamics of product prices and ocean freight prices, and constantly update the prices for customers. In this way, after waiting for about a month, when the ocean freight was stable, the customer readily agreed to the CIF price. It only took ten days from signing the contract, payment to delivery.